Enterprise · SLA

Unlimited workspaces. A written SLA you can take to legal.

These commitments apply to your Enterprise workspace after sales enablement. Hobby, Pro, and Business use best-effort support and the public status page.

99.9% uptime guarantee — measured monthly against core Ingest + Dashboard availability on the public status surface.
24-hour response for critical production incidents (P1) during contracted support hours.
Dedicated Slack channel with your account team for escalations and release coordination.
SOC 2 / HIPAA compliance — coming Q4 2026 (roadmap; not a current attestation).

Ready to talk? Contact Sales · Compliance pack · Pricing · System status